Help Center

Visit frequency depends on your chosen plan. We offer weekly, biweekly, and monthly options. Your dedicated HomeWatchr will follow a consistent schedule and provide detailed reports after each visit.

Each visit includes exterior and interior property checks, security and safety reviews, HVAC and utilities inspection, mail collection, plant care (if requested), and a comprehensive photo report with timestamps.

We recommend using a lockbox, smart lock, or hidden key. We can provide HomeWatchr-branded lockboxes for purchase. All access methods are documented and secure.

Our providers are trained to handle emergencies. They will immediately contact you, document the situation with photos, and coordinate with emergency services if needed. We have 24/7 support for urgent situations.

HomeHandlr services are billed separately at $75/hour or quoted per project. All work is performed by vetted professionals with transparent pricing and quality guarantees.

Yes, you can cancel with 30 days' notice. We offer prorated refunds for unused services if you cancel mid-cycle. No long-term contracts required.

Yes, all providers undergo thorough background checks and are covered by our $1,000,000 master insurance program. This includes general liability, professional negligence, and theft protection.